Frequently Asked Questions (FAQ)
Do webinars provide Continuing Education contact hours?
The specific certificate provided for any webinar is listed at the top of the webinar page a Blue Box and will either be “Webinar” (No CE/CME, Certificate of Completion only), “CE Webinar” (1 Hour of RN CE), or “CE/CME Webinar” (1 Hour of RN CE or 1 Hour of MD CME). See the section above labeled “Earn a CE, CME, or Certificate of Completion*” for more information.
Can I share access to this webinar subscription with others from my institution?
Each institutional subscription comes with 5 total licenses. Access is limited to those specific individuals, and any downloadable certificates will only be available in the names of the individual who completes webinar sessions. However, the institution is welcome to invite others within their team to join them in watching the webinar presentation together at the same time through shared screen.
What technology do I need to watch webinars?
An up-to-date web browser such as Google Chrome and a strong internet connection are all that is required to watch recorded webinar content. For live webinars, the latest version of Zoom is recommended in case your internet browser is not properly displaying video.
What if the webinar does not meet my expectations?
All HealthySimulation.com LMS content has a 30-Day Money Back Guarantee. If any product does not meet your expectations, simply email us at support@healthysimulation.com and we will provide a full refund without exception!
What is your refund policy?
Where can I read more about your official legal notices and requirements?
Please view our webpage footer for all available policies and terms of service links, all of which must be agreed to during the free user registration process.
Can we submit a presentation, is there a cost?
Your team sure can! There is NO cost to submit a presentation abstract without purchasing a subscription, just simply submit your presentation materials today through our contributor page.
Where is our CE/CME/Completion Certificates from the Previous Website?
HealthySimulation.com has stored every certificate completed from the previous website. Please visit the Certificate Retrieval page for instructions on how to retrieve any certificates from March of 2020- August of 2024.
We still need help, how can we contact your support team?
How many licenses or seats are included with Institutional Subscription?
The based subscription includes 5 licenses (or seats) for access. However, during the payment page you may add additional licenses at a discounted rate. The purchaser can provide themselves access or give the 5th license to another colleague.