As a team effort Healthcare is made much harder when the team is dysfunctional. As such, Emotional Intelligence (EI) is required for both individual and group function, which accounts for a significant portion of what moves a clinical team from good to great. Individual knowledge about EI is often superficial, with focus on self-awareness, rather than self-management, social-awareness, and relationship management. This CE webinar explores emotional intelligence in healthcare teams, which can be better developed through the use of clinical simulation. The presenters identify the dimensions of Group Emotional Competence and reflect on how to develop each dimension, to improve team productivity through healthcare simulation.
Suzan (Suzie) Kardong-Edgren PhD, RN, ANEF, CHSE, FSSH, FAAN is an internationally known speaker, consultant, and educational researcher with over 120 publications. Dr. Edgren was a consultant on the landmark National Council of Nursing National Simulation Study that determined that up to 50% of traditional clinical could be replaced with high quality simulation. Dr. Edgren served as the Editor-in-Chief of Clinical Simulation in Nursing for 10 years; and is currently the Editor-in-Chief of 2 new interactive online review guides for those seeking certification in the Society for Simulation in Healthcare. She was awarded the National League for Nursing Debby Spunt Lectureship and the Michael Gordon Lectureship in Simulation from the Society for Simulation in Healthcare. Dr. Edgren served as chair of the Research Committee for the Society for Simulation in Healthcare and the Vice President of Research for the INACSL. She is a Fellow in the Society of Simulation in Healthcare, the Academy of Nursing Education Fellows, and the American Academy of Nursing. In 2023, she won President’s Awards from both the International Nursing Association for Clinical Simulation and Learning and the National League for Nursing. Dr. Edgren is the immediate past president of the International Nursing Association for Clinical Simulation in Nursing and an Associate Professor at the MGH Institute of Health Professions in Boston.
Dr. BA Adair White is an educator, coach, and consultant. BA teaches in the following content areas: conflict management, teams in medicine, leadership, educational administration, and health professions education. Her formal education consists of a bachelor of arts in psychology with a minor in sociology, a master of arts in industrial and organizational psychology, and a doctorate in educational leadership with a dissertation entitled “Conflict Management Education as a tool for Leadership Development in the Intensive Care Unit”. She questions assumptions and conclusions, assisting individuals in deepening their knowledge and understanding, enabling skill development such as: critical thinking, life-long learning, and humility. Ultimately, her passion is to help others achieve their goals, which drives much of her work. In that quest, she has led the development of curriculum for education, leadership, communication, and conflict management sessions. Additionally, she is an author for a textbook entitled Cultivating Leadership In Medicine, which was developed to help teach leadership in medicine as well as to help institutions create leadership education programs. Dr. Adair White is active in her community, serving as the Vice President on the Board of Trustees for Salado Independent School District. And, she often says she is married to medicine, as her husband is a Physician leader. They share two adorable kiddos JuliAnn (photo credit) and Preston.
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