Maximizing Efficiency of Daily Program Operations in Healthcare Simulation – HealthySimAdmin Video Series Part 5

Recently HealthySimulation.com publicly launched the highly praised HealthySimAdmin video series with Part 1: Collaborative simulation program development. Today we continue our ongoing exploration of how to start and expand a healthcare simulation program with Part 5 of HealthySimAdmin: Improving Healthcare Simulation Center Daily Operations. Originally priced at over $450 the 2 hour presentation and panel discussion is now available to watch for free, thanks to Laerdal, B-Line Medical and Pocket Nurse.

healthy sim admin

About the Session

None of us received a formal education in leading or managing a medical simulation program. While the unique background experiences we hold may help us with certain aspects of operating these modern day clinical training facilities, most of us have identified knowledge gaps when it comes to operations. Henry Henao MSN, ARNP, FNP-BC, EMT leads our conversation on the crucial topic of learning how to successfully manage the operation of a medical simulation lab or program. Questions to be addressed include: how do we efficiently schedule spaces with limited resources? How do we hire, manage, and train staff? Who develops policies and procedures and what are the regulations and enforcement systems publicized and adhered to before and after program launch? What innovative leadership approaches paid off and what management pitfalls can be avoided?

Following Henry’s presentation the HSA panel of experts will continue the discussion addressing topics such as: administrative needs and management strategies, committee development and policy amendments, gaining institutional support, tactics for team staff meetings, usage statistics and analysis, learning when and how to expand staff, consultant reviews, maintenance and support needs, as well as building contingency or emergency backup plans. Considerations for both single lab and multi-lab training facilities will be shared. Audience question and answer session to follow. This session will provide strategies and tactics for the successful operation of your medical simulation lab space.


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Session Presentation Lead By:

Henry Henao MSN, ARNP, FNP-BC, EMT
Director, Simulation Training and Research Center
Florida International University

Henry Henao is a clinical assistant professor of Nursing and currently serves as the Director of the Simulation Training and Research Center (the STAR Center) at Florida International University in Miami, Florida. In this capacity, Henry provides the vision and manages the daily operation of a 16,000 square foot facility which houses twenty high-fidelity human patient simulators and opened in February of 2010.

Henry has served as a consultant on faculty development, curriculum integration, design, development, and operations of simulation centers. Henry serves as a team leader and site principal investigator for the longitudinal, multi-site, landmark “The National Simulation Study”, funded by The National Council of State Boards of Nursing’s (NCSBN). Henry recently served as a subject matter expert to review the soon to be published standards for simulation evaluation from the International Nursing Association of Clinical Simulation and Learning (INACSL). Henry was selected as one of twenty participants’ in the National League for Nursing’s (NLN) Leadership development program for simulation educators.

Professor Henao has worked as an emergency department nurse and as an Emergency Medical Technician for nearly twenty years. He currently practices as a Family Nurse Practitioner and is managing partner of Nurse Practitioner Partners, LLC; a nurse-owned company that provides NP services to growing medical practices. Prof. Henao is also Vice-President and Communications Director for the Nurse Practitioner Council of Miami-Dade. Professor Henao holds both a Master and Bachelor of Science in Nursing degrees from Barry
University with a graduate specialization as a Family Nurse Practitioner. He also holds a Bachelor of Business Administration from The Zicklin School of Business, Baruch College/The City University of New York.

Watch the whole series now at the HealthySimAdmin Pages!


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Whitepaper from EMS: How to Strengthen Simulation Center Operational Efficiency.

ems whitepapers on medical simulation operations

Continuing our recent series of medical simulation ‘How To’ articles, today we are pointed in the direction of an EMS whitepaper entitled “How to Strengthen Simulation Center Operational Efficiency”. The article covers several major areas including:

  • Staffing Needs Identification
  • IT Department Communication
  • Simulation Staff Salaries

About the SimulationIQ WhitePaper:

Your institution has just opened a state-of-the-art simulation center complete with all the bells and whistles the industry has to offer. However, just as a car needs fuel and maintenance to run effectively, a simulation center requires investment beyond the initial technology purchase. A sim center does not operate and manage itself – people do. And these people should be hired long before the ribbon-cutting ceremony of your new center!

But what skills should you look for during the hiring process?

A sim center requires a similar type of operational knowledge as driving a car. One must first know how to drive a car in order to do so safely. This includes an understanding of the rules of the road and the actual physical movements required to operate the vehicle. Similarly, there are many administrative and educational tasks that need to be taken care of in order to have a smooth-running simulation center.

Get the FREE Whitepaper now from EMS!

Free Webinar 2PM ET TODAY: ‘How to Affordably Increase Sim Lab Technical Staff’ Hosted by Education Management Solutions

healthcare simulation webinars

Course Title: How to Affordably Increase Sim Lab Technical Staff

Time: Recorded in October, you can now watch this recorded webinar through SimulationIQ.com

Presented by: HealthySimulation.com Founder Lance Baily

As an entrepreneur, medical simulation industry thought leader, media producer, and EMS/firefighter, Lance has the background and the experience necessary to guide simulation-based projects to the next level. Lance has served as a Simulation Technology Specialist in Los Angeles, and from 2009 to 2012, the Director of the 31,000 ft. multi-institutional, multi-disciplinary Clinical Simulation Center of Las Vegas (CSCLV). Lance is the founder of:

  • HeathySimulation.com – Free medical simulation resource website
  • HealthySimAdmin.com – Recorded sessions on simulation program administration
  • SimGHOSTS.org – Annual hands-on training events and online resources for simulation technology specialists
  • Konsiderate.com – Community-written ratings & reviews of medical simulation products & services.

Abstract: Expanding your sim lab technical staff is a must for short and long-term simulation program success. This session will explore why hiring a Sim Tech is such a crucial step toward increasing simulation lab operational efficiency and learning quality. Maximize your budget through staff analysis of your technology-based simulation lab and then learn how to increase simulation staff in cost effective steps with proven techniques!

About EMS:

simulationiq

Education Management Solutions (EMS) is an industry pioneer in simulation-based solutions for healthcare training environments – ranging from clinical simulation management software and hardware to counselor education, and case authoring and interactive computer-based training tools. Working alongside subject matter experts, we serve as the driving force behind numerous consumer-centered innovations that continue to move the clinical simulation market forward with breakthrough technologies.

We understand that clinical simulation is no longer a nice-to-have, but rather a learning necessity – and without the proper clinical simulation management tools it can be overwhelming to manage. Our SIMULATIONiQ solution is the only intelligent operating platform that brings together all the programs, people and processes into a single, simplified view that saves time, improves clinical outcomes and delivers peace of mind. When we use the phrase industry pioneer, we mean it. Operating out of our world headquarters in Exton, Pennsylvania, we were founded in 1994 and boast 15 years of experience providing state-of-the-art technology for clinical education and training environments.

As we continue to expand our product offering to meet the evolving needs of our customers, we’re experiencing unprecedented success. In fact, over the past three years alone, we’ve seen an annual growth rate of more than 159%. We’re turning heads both within the industry and in the mainstream business community. For the past eight years we’ve been named to the Inc. 5000 list of the fastest-growing private companies in the USA, and also garnered accolades on Deloitte Technology’s Fast 50 and Fast 500 lists as a leading technology company in Greater Philadelphia and North America respectively, as well as one of the Top 100 companies in the Philadelphia-New Jersey-Delaware region.

An unparalleled number of firsts make our software the benchmark by which all others are judged. The SIMULATIONiQ solution is the preferred choice for a growing international community of clinical simulation management customers, including Centra Health; Christiana Care Health System; Weil Cornell Medical College, Qatar; The National Board of Osteopathic Medical Examiners; National University of Singapore; Swedish Medical Center; and The University of Hawaii at Manoa. Institutions big and small trust us to deliver the solutions they need to drive greater visibility, usability, marketability, adaptability, scalability, measurement, and ROI.

To Watch This Free Online Event Visit the EMS Webinar Website


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Best Practices For Medical Simulation Hiring

When hiring for your healthcare simulation program, finding candidates with direct medical simulation experience is difficult but not impossible. Previously I have written a few articles covering the topic including What To REALLY Look For When Hiring a Sim Tech, New Simulation Program Webinar, and How To Increase Lab Staff Without Increased Budgets, and of course the entire HealthySimAdmin event, to name a few.

medical simulation hiring

The goal with hiring for your simulation-based positions is to not necessarily find candidates with the most simulation experience, nor even the most medical experience, but rather the person who has demonstrated the most passion for the position. No matter how strong the core of your simulation program is, we are talking about a technology and methodology that will continue to evolve and disrupt your training program. Thus, finding individuals who are comfortable with change and go to work everyday looking to “learn something new” will far far better serve your program than someone who a) knows it all or b) cannot deal with continual change.

Finding the right fit for your program should consider experience, but weigh more heavily the fit of the individual into the controlled chaotic world of simulation and your pre-existing team. And to give your program the best opportunity to find the best person, you should consider the serious benefits of working with an outside staffing firm.

simstaff

Today, Jason Irving from SimStaff, a staffing firm which specifically serves simulation industries, wrote in to HealthySim to share some of the benefits of working with professional hiring specialists.

Why it makes sense to use an external recruitment firm.

More than ever there is increased pressure to work quickly and efficiently. With the advances in technology we have become an “on-demand” society that expects answers and results at short notice. There are pressures from external sources such as shareholders, consumers and partner organizations that then drive internal pressure at board level to hiring managers, internal human resources and recruitment teams. Added to those pressures are the increased workload many employees have undertaken since the great recession and there is very little time for hiring managers to actively recruit new employees. Even internal recruitment teams are typically stretched working on multiple assignments that allow very little time for proactive recruitment. Many internal recruiters are so busy they are only able to “post and pray” – an industry term for posting jobs and hoping they are seen by a wide enough audience to attract the right candidates.

These scenarios make it necessary to use external “third party” recruitment firms who are engaged to find suitable candidates. Recruitment / Staffing firms’ entire business model is designed to find the right people for clients – often at very short notice. A typical assignment is initiated when all other internal methods to find candidates has proven unsuccessful and there is an immediate need to hire someone to fill an empty “seat” or a program is unable to start without the key employee.

Reduce risk and Save costs

Utilize an external firm to ensure your hiring managers are productive. A well briefed recruiter should be expected to produce no more than 2 or 3 highly qualified candidates for review. Eliminate unnecessary downtime for your management team!

Utilize an external firm who has to the ability to increase time to hire – making sure your product/ service is delivered and you are not missing other opportunities!

Utilize guarantees! A reputable firm will give guarantees with any hire and replace a hire if necessary – something you can ill afford to do. If they can’t replace they will also give you your money back!

Reduce potential cost and risk by using temp to hire opportunities. You can trial a temp before you make a long term commitment.

Jason also shared these Top Ten Tips for Hiring in Simulation:

10 Tips for successfully using an external / third party recruiter:

1) Develop a partnership with a firm who understands your short and long term needs.

2) Choose a firm that has a systematic process and a proven track record in your niche

3) Describe your potential hiring needs so your partner can continuously identify candidates.

4) When you are hiring – don’t leave it to the last minute – engage early for best results.

5) Describe the outcomes / key indicators you want from the role – don’t just copy and paste the last job description.

6) Agree on how you want to proceed and set expectations.

7) Once you see resumes give quick and detailed feedback on non selected candidates.

8) Give specific post interview feedback that helps candidates and your external recruiters.

9) If you amend the Job Description tell your external recruiter so they can be effective.

10) Treat the recruiter as your partner – they will be more vested in your needs.

To Get Help With Your Simulation Staff Hiring

You can learn more about these hiring support opportunities by visiting the SimStaff website and by contacting Jason Irving via Email. Lastly, be sure to visit the HealthySim Job Listing’s Page to see what’s out there or to post your open medical simulation vacancies.

Medical Simulation Staff Needs & Program Development | Recorded Webinar

This is the recorded session from the weekly webinar HealthySimAdmin.com provided free to the medical simulation community on 9-12-12.  Topics covered for this medical simulation consulting live-video-stream webinar include:

  1. Overcoming the challenges of being a medical simulation program administrator.
  2. New resources for managers of simulation labs.
  3. New resources for simulation technicians.
  4. Developing a collaborative simulation program including finding partners and getting key administrative buy-in.
  5. Expanding your simulation program within your organization and with external partners.
  6. Staff needs regarding moving into a new building and weekly operations.
  7. Developing new policies and modifying old ones.
  8. Scheduling suggestions for simulation labs.
  9. Short-term and long-term considerations for operating a simulation program.


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